Tom in Tech Support Tidbit:

In most instances, Siemens MI-SPECT installs a computer system from Hewlett Packard.  These systems have diagnostics available in the startup menu.  Simply reboot the workstation and then press <esc> repeatedly to access the Startup Menu, and then press [F2] to access System Diagnostics. Afterwards, the user can select Systems Tests or Component Tests as needed.

Virus Scanning:

Typically, a virus will only infect the C:\ partition.  However, in many instances, the IT Department may want the entire system scanned (e.g., the C:\, D:\, E:\ and H:\ partitions).  Be advised that scanning the E:\ partition includes scanning each and every patient file, and that can be extremely time-consuming. If possible, create an empty patient database prior to scanning.

On older MI-SPECT systems running Windows XP and Windows 7, Siemens installed Trend Micro OfficeScan anti-virus software.  If the system was [a] covered by a Siemens service agreement and [b] connected to SRS (Siemens Remote Services), virus pattern updates were pushed to the workstation on a weekly basis.

On Windows 7 systems running Siemens VB21 software, McAfee Solidcore Whilelisting replaced Trend Micro OfficeScan.

Be advised that Trend Micro OfficeScan and McAfee Whitelisting are the only anti-virus products that have been authorized and validated for Siemens MI-SPECT systems.

On MI-SPECT systems running Windows 10, Siemens does not install anti-virus software.  Instead, Siemens relies upon Device Guard. 

If you need to run a virus scan, then download and create a bootable Kaspersky Rescue Disk.  Afterwards, boot the workstation using that media and perform a virus scan.

Kaspersky Rescue Disk 18

Memory Testing:

To reiterate, HP computers have memory tests in their startup menu.

If you need to run a memory test, then download and create a bootable MemTest86 CD.  Afterwards, boot the workstation using the CD and perform a memory test.

MemTest86 Download

Hard Drive Testing:

To reiterate, HP computers have hard drive tests in their startup menu.

If you need to run a hard drive test, then download and create a bootable Ultimate Boot CD.  Afterwards, boot the workstation using that media and perform a memory test.

NOTE:  The latest version of the Ultimate Boot CD is over 800 MB, so you will need to burn it to to DVD media instead of a CD.

Ultimate Boot CD

[1] After booting from the UBCD, select HDD.

[2] Select Diagnosis.

[3] Select VIVARD V0.4

[4] If the system has multiple hard drives, ensure all physical drives are shown.  If a drive is missing, then that drive was probably crashed.

NOTE:  Most MI-SPECT workstations have two physical hard drives.  The exceptions are:

   [-] CCAM Laptop or PC - has one physical hard drive

   [-] DRS - has one physical hard drive

   [-] ICS - has four physical hard drives

   [-] IRS - has one physical hard drive

   [-] SNAC - has one physical hard drive

[5] Select (i.e., highlight) the drive to be tested.

[6] Select "Surface test with remap".

[7] Select 0 as the starting block.

[8] Select the default value as the ending block.  Afterwards, the test will immediately begin.