Tom in Tech Support

Who is Tom in Tech Support? 

Tom Anderson (aka, Tom in Tech Support) learned electronics in the US Navy’s Advanced Electronics Program and completed a Master Course in Microcomputers from National Technical Schools while deployed aboard ship.  After honorably serving in the Navy for six years, Tom worked at a couple of DoD Engineering Labs, while using the GI Bill to obtain a Bachelors of Science Degree in Computer Science.  Therefore, Tom has an education and experience in electronics; as well as, computer hardware and software.

Tom has spent the last 35 years servicing and supporting Siemens medical systems throughout the United States and abroad.  Tom currently works as a MI-SPECT Remote Support Engineer for the Siemens Customer Care Center in Cary, North Carolina.

This website was created to answer common questions that users of Siemens MI-SPECT systems often pose.  Be advised this site does not contain any Siemens proprietary information and does not offer any services that Siemens does not provide free of charge.

The menu for this site lists the following options:

   [-] AQC > Automatic Quality Control source ordering and acquisition times

   [-] DICOM >  Setup and troubleshooting information

   [-] PATCH-CHECK > A utility for verifying Microsoft hotfixes are installed

   [-] QA Alert > Quality Assurance Alerts and their meaning

   [-] SCANNERS  >  Websites and data sheets for Siemens MI-SPECT systems

   [-] SMPTE & SIMFIT > Patterns for setting-up MI-SPECT monitors

   [-] SOFTWARE > Various software tools and utilities

   [-] UPS > Links to OEM sites and battery replacement videos

Disclaimer:  This is not an official Siemens Healthineers website.

All comments, recommendations and suggestions are the personal opinion of Tom in Tech Support.